Donations Ambassador — Customer Experience

Horizon Goodwill; Shepherdstown (WV); On-site; USD 15,000 - 21,000; Part time

Job summary

Horizon Goodwill in Shepherdstown, WV is seeking a part-time Donation Attendant to welcome donors, assess donations, and maintain a tidy donation area. You will provide a positive donor experience and educate the public on our mission in a fast-paced retail setting.

The role requires reliable transportation, the ability to lift up to 50 lbs, and successful background screening. Training includes cross-training for other store duties and adherence to all safety protocols.

Qualifications

• High School Diploma or equivalent preferred, not required.
• Reliable transportation.
• Must successfully pass criminal background screening.
• Ability to lift, push, and pull up to fifty (50) lbs., with or without assistance.

Responsibilities

• Provide donors with exceptional customer service including greeting within 10 seconds of arrival.
• Accurately track all donations according to established standards.
• Encourage donors to complete feedback surveys as required.
• Sort donations into textile or hard goods categories according to guidelines.

Skills

Customer service

Donation handling

Education

High School Diploma or equivalent

Job description

Horizon Goodwill in Shepherdstown, WV is seeking a part-time Donation Attendant to welcome donors, assess donations, and maintain a tidy donation area. You will provide a positive donor experience and educate the public on our mission in a fast-paced retail setting.

The role requires reliable transportation, the ability to lift up to 50 lbs, and successful background screening. Training includes cross-training for other store duties and adherence to all safety protocols.