Domestic Logistics Ops Manager: Lead Growth & Delivery

AIT Worldwide Logistics; Hayward (CA); On-site; USD 76,000 - 114,000; Full time

Benefits offered by this job

Bonus potential

Medical benefits

Dental & Vision

Life & AD&D

Disability insurance

Tuition reimbursement

Paid vacation

Job summary

AIT Worldwide Logistics is seeking a driven Operations Manager to lead Domestic station operations, shaping strategy and ensuring exceptional service for our customers. You will recruit, develop, and motivate staff while aligning with company goals to expand international product lines.

The role emphasizes owning performance metrics, optimizing workflows, and coordinating with providers to deliver reliable, cost-effective freight solutions. Hybrid workplace options may apply.

Qualifications

• Bachelor’s degree in Logistics preferred.
• 7–10 years of domestic forwarding experience preferred.
• International freight forwarding, airfreight and ocean freight preferred.
• P&L experience strongly preferred.
• 1–3 years of operations supervisory experience and managing a team required.

Responsibilities

• Develop and execute the station operations strategy for AIT.
• Ensure processes and metrics are in place to achieve growth, service and profitability goals.
• Manage and communicate with AIT’s carriers to ensure best value and service.
• Ensure providers meet SLA terms and requested service levels.
• Negotiate Freight Forwarding Carrier Agreements effectively.
• Track performance and improve efficiencies to reduce lead times.
• Coach and mentor staff in a large global environment.
• Support key account operations requirements and ensure service delivery.

Skills

Team player

Strong work ethic

Growth mindset

Customer service focus

Education

Bachelor's degree in Logistics

Job description

AIT Worldwide Logistics is seeking a driven Operations Manager to lead Domestic station operations, shaping strategy and ensuring exceptional service for our customers. You will recruit, develop, and motivate staff while aligning with company goals to expand international product lines.

The role emphasizes owning performance metrics, optimizing workflows, and coordinating with providers to deliver reliable, cost-effective freight solutions. Hybrid workplace options may apply.