Domestic Logistics Operations Leader

AIT Worldwide Logistics, Inc.; Carpenter (CA); On-site; USD 76,000 - 114,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) plan

Tuition reimbursement

Paid parental leave

Job summary

AIT Worldwide Logistics, Inc. is seeking a driven Operations Manager to lead domestic station operations, shape strategy, recruit and develop staff, and deliver world-class customer experience.

The role emphasizes measurable performance, working with carriers and internal teams to expand services and optimize lead times. Responsibilities include developing station operations strategy, ensuring metrics, managing carrier relationships, and coaching teams in a dynamic, global environment.

Qualifications

• Bachelor’s degree in Logistics preferred.
• 7-10 years of domestic forwarding experience preferred.
• International freight forwarding, airfreight and ocean freight preferred.
• P&L experience strongly preferred.
• 1-3 years of operations supervisory experience and managing a team required.
• Previous experience in a diversified freight forwarding industry, preferred.
• Procurement skills; Operational and P&L management of global products and services in a high-performance organization.
• Excellent organization and time management skills.
• Excellent communication skills both written and oral with the ability to communicate with employees, manager, and upper management levels.

Responsibilities

• Develop and execute the station operations strategy of AIT.
• Ensure processes and metrics are in place to ensure growth, service and profitability goals are accomplished.
• Manage and communicate with AIT’s carriers ensuring best value and service vs objectives.
• Ensures providers meet and adhere to the scope of SLA (Service Logistics Agreement) and agreed terms of service.
• Exhibits strong negotiating skills and execution in Freight Forwarding Carrier Agreements.
• Ability to track performance and develop strategic processes and proactively improve efficiencies and reduce lead time lanes.
• Provides coaching and mentoring employees in a broad global environment.
• Actively support key account operations requirements and ensure service execution and reliability.
• Continue to build rapport with clients and work to develop new opportunities and create and manage key visual tools and tracking processes.

Skills

Team player

Customer service

Growth mindset

Communication

Education

Bachelor's degree in Logistics

Tools

P&L management

Job description

AIT Worldwide Logistics, Inc. is seeking a driven Operations Manager to lead domestic station operations, shape strategy, recruit and develop staff, and deliver world-class customer experience.

The role emphasizes measurable performance, working with carriers and internal teams to expand services and optimize lead times. Responsibilities include developing station operations strategy, ensuring metrics, managing carrier relationships, and coaching teams in a dynamic, global environment.