Domestic Logistics Operations Leader

AIT Worldwide Logistics, INC.; Itasca (IL); On-site; USD 76,000 - 114,000; Full time

Job summary

AIT Worldwide Logistics, INC. is seeking an Operations Manager to lead domestic station operations, drive strategy, and manage performance across carriers and internal teams.

You will recruit, develop, and motivate staff while ensuring exceptional service and profitability for the station. The role focuses on implementing best practices, expanding domestic and international product lines, and coordinating with internal functions to optimize freight movement and customer satisfaction.

Qualifications

• Bachelor's degree in Logistics preferred.
• 7-10 years of domestic forwarding experience preferred.
• International freight forwarding, airfreight and ocean freight preferred.
• P&L experience strongly preferred.
• 1-3 years of operations supervisory experience and managing a team required.
• Previous experience in a diversified freight forwarding industry preferred.

Responsibilities

• Develop and execute the station operations strategy of AIT.
• Ensure processes and metrics are in place to ensure growth, service and profitability goals are accomplished.
• Manage and communicate with AIT's carriers ensuring best value and service vs objectives.
• Ensure providers meet SLA and terms of service.
• Exhibit strong negotiating skills and execution in Freight Forwarding Carrier Agreements.
• Track performance and develop strategic processes to improve efficiencies and reduce lead times.

Skills

Team player

Strong work ethic

Growth mindset

Customer service focus

Education

Bachelor's degree in Logistics

Job description

AIT Worldwide Logistics, INC. is seeking an Operations Manager to lead domestic station operations, drive strategy, and manage performance across carriers and internal teams.

You will recruit, develop, and motivate staff while ensuring exceptional service and profitability for the station. The role focuses on implementing best practices, expanding domestic and international product lines, and coordinating with internal functions to optimize freight movement and customer satisfaction.