Domestic Freight Operations Lead

Ait-Worldwide-Logistics; Kansas City (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus potential

Medical benefits

401(k) & Tuition Reimbursement

Job summary

AIT Worldwide Logistics is seeking a Domestic Lead to supervise the efficient movement of shipments from origin to destination, coordinating airfreight, LTL, FTL, and domestic cartage. This role interfaces with the in-house cartage partner, warehouse, and dock operations, driving cost-effective routing and exceptional customer service.

The candidate should have 5+ years of freight forwarding experience, strong knowledge of IATA/TSA regulations and proficiency with SAP/AS400 or CargoWise.

Qualifications

• High School Degree or equivalent (Required).
• Associate's Degree (Preferred).
• 5+ years Experience in Freight forwarding, domestic forwarding ground carriers, commercial airlines and cartage (Required).
• 2+ years SAP, AS400 & CargoWise Experience (Preferred).
• Knowledge of regulations and compliance procedures associated with all areas of freight forwarding, domestic forwarding ground carriers, commercial airlines and cartage.

Responsibilities

• Assist the Domestic Supervisor in managing functions in the department and work close with the warehouse team such as inbound labels/paperwork and check in drivers.
• Quoting, tracking, and tracing domestic freight shipments moving for more challenging accounts via air/ground on a daily basis. Track overhead shipments daily and route accordingly.
• Manually review our OPS Routing queue thru out the day. Manage daily reports, such as milestones and dock check.
• Assist in escalation request, research and address issues with employees. Update process to fit resolutions and continue process improvement flow.
• Take an active role in the onboarding of new team members. Provide team training and development. Manage daily reports, such as milestones and dock check.
• Assist Operations Supervisor with project rollouts, as needed.
• Communicate quarterly and annually goals and monitor employee’s goals progress.
• Proactively communicate with clients regarding status of freight.
• Performs other duties as assigned.
• Complies with all policies and standards.

Skills

Freight forwarding knowledge

Education

High School degree or equivalent

Associate's Degree

Tools

SAP

AS400

CargoWise

Job description

AIT Worldwide Logistics is seeking a Domestic Lead to supervise the efficient movement of shipments from origin to destination, coordinating airfreight, LTL, FTL, and domestic cartage. This role interfaces with the in-house cartage partner, warehouse, and dock operations, driving cost-effective routing and exceptional customer service.

The candidate should have 5+ years of freight forwarding experience, strong knowledge of IATA/TSA regulations and proficiency with SAP/AS400 or CargoWise.