Domestic Logistics Supervisor — Lead, Optimize & Coach

AIT Worldwide Logistics, Inc.; Florida; On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Medical benefits

Health Savings

Job summary

AIT Worldwide Logistics, Inc. is seeking a Domestic Operations Supervisor to lead the Operations team, train staff, and manage relationships with service providers globally. The role includes overseeing warehouse activities, carrier selection, and daily shipment processing.

The ideal candidate has 3–5 years of freight forwarding experience, forklift certification, and a proactive mindset with strong teamwork and customer service focus.

Qualifications

• Associate degree or equivalent work experience required.
• Minimum of 3-5 years freight forwarding experience.
• Supervisor experience preferred.
• Domestic experience required.
• Forklift Certified, required.
• CW or international experience a plus.
• 1-3 years of progressively responsible supervisory experience and labor scheduling.
• Experience working with AS400/Worldport a plus.
• Strong sense of urgency and attention to detail and organizational skills.
• Excellent time management skills, ability to manage multiple priorities.
• Ability to multi-task in a high volume and fast-paced work environment.
• Employee may be required to work hours other than the set shift hours to facilitate the completion of required work or resolve critical issues.
• Afterhours and weekend on call periodically, required.

Responsibilities

• Manage warehouse functions including inbound receipts, outbound shipments, storage, stocking and inventory control.
• Drive process improvement, standardization and documentation for all operations shifts.
• Oversee operations and service level of logistics operations.
• Perform inventory control and reconciliation for in-house customers.
• Route and schedule shipments, track progress, and set up cartage, including weekend operations.
• Schedule staff to maximize productivity and minimize expenses.
• Address customer emails and coordinate with trucking companies, customers, brokers, and vendors.
• Supervise daily domestic service and operations related to cartage, freight movement and dispatch quotes.
• Identify and resolve service and operations issues to improve on-time delivery and data accuracy.
• Coach team members and participate in interviewing and onboarding.

Skills

Team player

Strong work ethic

Growth mindset

Customer service focus

Education

Associate degree

Tools

AS400/Worldport

Job description

AIT Worldwide Logistics, Inc. is seeking a Domestic Operations Supervisor to lead the Operations team, train staff, and manage relationships with service providers globally. The role includes overseeing warehouse activities, carrier selection, and daily shipment processing.

The ideal candidate has 3–5 years of freight forwarding experience, forklift certification, and a proactive mindset with strong teamwork and customer service focus.