DoD Cloud TAM — Strategic AI/ML & Incident Leader

Amazon Web Services (AWS); Arlington (VA); On-site; USD 154,000 - 208,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services, Inc. is seeking a Sr Technical Account Manager to act as the strategic technical advisor to US Department of Defense customers.

The role focuses on owning the DoD support strategy, guiding AI/ML workloads, and coordinating cross-team issue resolution to ensure mission readiness. Based in Arlington, VA with travel and on-site engagements, the Sr TAM partners with stakeholders to define well-architected, cost-optimized cloud roadmaps while ensuring security and compliance

Qualifications

• 5+ years of design/implementation/operations/consulting with distributed applications
• 5+ years of technical engineering experience
• Bachelor's degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional)
• Current, active TS/SCI US Government Security Clearance

Responsibilities

• Serve as the primary technical advisor to a portfolio of DoD customers, building trusted relationships with technical and executive stakeholders
• Own and execute the support strategy for a portfolio of DoD customers
• Advise mission owners on operating AI and ML workloads, including agent activation readiness, governance, and human oversight
• Conduct proactive operational reviews and health assessments to identify risks, optimize costs, and improve resilience
• Lead incident management efforts as the customer's advocate — coordinating cross-team resolution and delivering root cause analysis
• Guide customers through architecture decisions using the AWS Well-Architected Framework and security best practices
• Develop and execute strategic cloud adoption roadmaps aligned to customer mission objectives
• Collaborate with AWS service teams to influence product improvements based on customer needs
• Communicate complex technical trade-offs clearly to both engineering teams and senior decision-makers

Skills

Distributed applications

Technical engineering

Security clearance TS/SCI

Education

Bachelor's degree or equivalent security certifications

Job description

Amazon Web Services, Inc. is seeking a Sr Technical Account Manager to act as the strategic technical advisor to US Department of Defense customers.

The role focuses on owning the DoD support strategy, guiding AI/ML workloads, and coordinating cross-team issue resolution to ensure mission readiness. Based in Arlington, VA with travel and on-site engagements, the Sr TAM partners with stakeholders to define well-architected, cost-optimized cloud roadmaps while ensuring security and compliance