DoD-Cleared Lean Process Improvement Analyst

Modus21, LLC.; North Charleston (SC); On-site; USD 90,000 - 130,000; Full time

Job summary

Modus21, LLC seeks a Technical Process Analyst to provide advisory and analytical support to improve organizational processes, workflows, and operational efficiency within the NIWC LANT Cloud CITI Division. The role analyzes current operations, documents workflows, develops metrics, and recommends practical, data-informed solutions, avoiding direct supervision of government personnel.

The analyst will support continuous improvement, standardization, and change management across the division,

Qualifications

• Experience in business process improvement, operations analysis, or management consulting.
• Knowledge of process mapping, performance metrics, and root-cause analysis methods.
• Familiarity with Lean, Lean Six Sigma, or similar continuous improvement methodologies.
• Familiarity with AWS services, cloud operations, and cloud service delivery processes.
• Experience supporting DoD IT programs.

Responsibilities

• Analyze existing business processes, workflows, and operating procedures to identify gaps, redundancies, bottlenecks, and improvement opportunities.
• Support process mapping, root-cause analysis, and workflow documentation efforts.
• Develop, track, and report performance metrics, trends, and process improvement outcomes.
• Facilitate or support continuous improvement initiatives, including Lean or Lean Six Sigma efforts, as applicable.
• Draft recommendations, standard operating procedures, briefing materials, and process documentation for government review.
• Coordinate with stakeholders across the division to gather requirements, validate workflows, and support implementation planning.
• Assist with change management, communication, and training materials related to approved process improvements.
• Provide analytical support for operational planning, workload management, and performance improvement efforts.
• Maintain records, action trackers, and status updates for ongoing improvement initiatives.

Skills

Process improvement

Operations analysis

Stakeholder collaboration

Lean / Lean Six Sigma

Documentation

Education

Bachelor's degree

Tools

AWS

Cloud services

Job description

Modus21, LLC seeks a Technical Process Analyst to provide advisory and analytical support to improve organizational processes, workflows, and operational efficiency within the NIWC LANT Cloud CITI Division. The role analyzes current operations, documents workflows, develops metrics, and recommends practical, data-informed solutions, avoiding direct supervision of government personnel.

The analyst will support continuous improvement, standardization, and change management across the division,