Cloud Process Improvement Analyst - Lean Six Sigma | DoD

Modus21, LLC.; South Carolina; On-site; USD 85,000 - 110,000; Full time

Job summary

Modus21, LLC, a Charleston, SC-based technology consulting firm, seeks a Process Improvement Analyst for the Cloud CITI division. The role provides advisory and analytical support to improve processes, workflows, and operational efficiency across the division's projects for Navy and DoD applications.

Responsibilities include analyzing existing processes, mapping workflows, developing metrics, and drafting SOPs and briefing materials for government review; coordinating with stakeholders,

Qualifications

• Bachelor's degree in a business or technical field.
• Minimum of five years of experience leading or supporting process improvement initiatives.
• Must be a United States citizen.
• Must hold an active or be able to obtain a Department of Defense Secret Security Clearance.

Responsibilities

• Analyze existing business processes, workflows, and operating procedures to identify gaps, redundancies, bottlenecks, and improvement opportunities.
• Support process mapping, root-cause analysis, and workflow documentation efforts.
• Develop, track, and report performance metrics, trends, and process improvement outcomes.
• Facilitate or support continuous improvement initiatives, including Lean or Lean Six Sigma efforts, as applicable.
• Draft recommendations, standard operating procedures, briefing materials, and process documentation for government review.
• Coordinate with stakeholders across the division to gather requirements, validate workflows, and support implementation planning.
• Assist with change management, communication, and training materials related to approved process improvements.
• Provide analytical support for operational planning, workload management, and performance improvement efforts.
• Maintain records, action trackers, and status updates for ongoing improvement initiatives.

Skills

Process Improvement

Operations Analysis

Lean Six Sigma

Cloud Operations

Government IT Programs

Education

Bachelor's degree

Tools

AWS

Job description

Modus21, LLC, a Charleston, SC-based technology consulting firm, seeks a Process Improvement Analyst for the Cloud CITI division. The role provides advisory and analytical support to improve processes, workflows, and operational efficiency across the division's projects for Navy and DoD applications.

Responsibilities include analyzing existing processes, mapping workflows, developing metrics, and drafting SOPs and briefing materials for government review; coordinating with stakeholders,