Documents Services Representative – Part-Time

Jobtailor; Sarasota (FL); On-site; USD 38,000 - 46,000; Full time

Job summary

Jobtailor in Florida is seeking an organized office professional to support claims processing. You will handle incoming documents using our imaging system and search inquiry screens to retrieve policyholder information.

The role requires one year of office experience and a solid grasp of insurance document workflows. You will review and dispose of documents quickly, ensuring accuracy while delivering excellent communication and customer service to policyholders and teams.

Qualifications

• One year of relevant office experience.
• Basic knowledge of insurance document workflows and administrative functions.
• Ability to review and process documents quickly to identify key information.
• Excellent communication, customer service, interpersonal and organizational skills.
• Ability to analyze, define and solve problems; good judgment and decision-making.

Responsibilities

• Ensure that all incoming documents and media is handled efficiently using our state of the art imaging system.
• Search computer inquiry screens to obtain claims or policyholder related information.
• Determine disposition of documents, and complete processing.

Skills

Office experience

Insurance workflows

Document processing

Communication skills

Customer service

Interpersonal skills

Organizational skills

Problem-solving

Job description

Responsibilities

• Ensure that all incoming documents and media is handled efficiently using our state of the art imaging system.
• Search computer inquiry screens to obtain claims or policyholder related information.
• Determine disposition of documents, and complete processing.

Requirements

• One year of relevant office experience.
• Basic knowledge insurance document workflows and administrative functions.
• Ability to review and process documents quickly to identify key information.
• Excellent communication, customer service, interpersonal and organizational skills.
• Ability to analyze, define and solve problems; the use of good judgment and decision-making.

Soft Skills

• communication
• customer service
• interpersonal skills
• organizational skills
• problem-solving
• decision-making