Consultant, Technical Writer and Process Improvement Analyst

Guidehouse; Arlington (VA); On-site; USD 74,000 - 124,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision

Paid Holidays

Bonus potential

Parental Leave

401(k)

Tuition Reimbursement

Learning opportunities

Employee referral program

Mobility stipend

Job summary

Guidehouse is seeking a versatile writer and information developer to translate complex policy and technical content into clear, user-friendly materials. You will craft SOPs, job aids, training docs, and implementation guides for client programs.

The role emphasizes strong writing, organizational skills, and the ability to synthesize data from multiple sources into cohesive deliverables, with opportunities to support workshops and stakeholder meetings.

Qualifications

• Demonstrated ability to write clearly and concisely for a variety of audiences.
• Experience developing presentations, guidance documents, reports, or training materials.
• Strong organizational skills and attention to detail.
• Ability to synthesize information from multiple sources into cohesive deliverables.

Responsibilities

• Support documentation and analysis of business processes, workflows, operating procedures, and program requirements.
• Draft and maintain SOPs, job aids, quick reference guides, training materials, and implementation documentation.
• Translate complex technical, regulatory, and policy information into clear, user-friendly guidance materials.
• Support stakeholder interviews, note-taking, requirements gathering, and workshop facilitation activities.
• Assist with development of onboarding resources, instructional materials, and knowledge repositories.
• Conduct research and analysis to support process improvement recommendations and implementation activities.
• Develop presentations, reports, and supporting project artifacts for client review.

Skills

Clear written comms

MS Office proficiency

Attention to detail

Synthesize information

Presentation drafting

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

• Support documentation and analysis of business processes, workflows, operating procedures, and program requirements.
• Draft and maintain SOPs, job aids, quick reference guides, training materials, and implementation documentation.
• Translate complex technical, regulatory, and policy information into clear, user-friendly guidance materials.
• Support stakeholder interviews, note-taking, requirements gathering, and workshop facilitation activities.
• Assist with development of onboarding resources, instructional materials, and knowledge repositories.
• Conduct research and analysis to support process improvement recommendations and implementation activities.
• Develop presentations, reports, and supporting project artifacts for client review.

Job Family

Management Consulting

Travel Required

Up to 10%

Clearance Required

Ability to Obtain Public Trust

What You Will Do

• Support documentation and analysis of business processes, workflows, operating procedures, and program requirements.
• Draft and maintain SOPs, job aids, quick reference guides, training materials, and implementation documentation.
• Translate complex technical, regulatory, and policy information into clear, user-friendly guidance materials.
• Support stakeholder interviews, note-taking, requirements gathering, and workshop facilitation activities.
• Assist with development of onboarding resources, instructional materials, and knowledge repositories.
• Conduct research and analysis to support process improvement recommendations and implementation activities.
• Develop presentations, reports, and supporting project artifacts for client review.

What You Will Need

• Bachelor's degree from an accredited college or university.
• 1-3 years of experience in consulting, communications, technical writing, business analysis, or a related field.
• Demonstrated ability to write clearly and concisely for a variety of audiences.
• Experience developing presentations, guidance documents, reports, or training materials.
• Strong organizational skills and attention to detail.
• Ability to synthesize information from multiple sources into cohesive deliverables.
• Strong Microsoft Office skills, particularly Word, PowerPoint, and Excel.
• Ability to work independently while collaborating effectively within project teams.

What Would Be Nice To Have

• Experience developing SOPs, playbooks, or operational documentation.
• Experience supporting federal agencies or government clients.
• Familiarity with grants management, compliance programs, or program administration activities.
• Experience developing training materials, videos, or learning content.
• Exposure to process improvement or business transformation initiatives.
• Experience supporting change management or communications efforts.

The annual salary range for this position is $74,000.00-$124,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits Include

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. If you want to check the validity of correspondence you have received, please contact [e-mail].