SOP & Training Documentation Specialist

Guidehouse; Washington (District of Columbia); On-site; USD 74,000 - 124,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision Insurance

Paid holidays

401(k)

Job summary

Guidehouse is seeking a capable technical writer/communications specialist to support management consulting engagements in Washington, DC. You will draft and maintain SOPs, training materials, and guidance documents, and translate complex regulatory information into clear, user-friendly materials.

Ideal candidates have a bachelor's degree, 1–3 years in consulting or related field, strong writing skills, and proficient MS Office.

Qualifications

• Bachelor's degree from an accredited college or university.
• 1-3 years of experience in consulting, communications, technical writing, business analysis, or a related field.
• Demonstrated ability to write clearly and concisely for a variety of audiences.
• Experience developing presentations, guidance documents, reports, or training materials.
• Strong organizational skills and attention to detail.
• Ability to synthesize information from multiple sources into cohesive deliverables.
• Strong Microsoft Office skills, particularly Word, PowerPoint, and Excel.
• Ability to work independently while collaborating effectively within project teams.

Responsibilities

• Support documentation and analysis of business processes, workflows, operating procedures, and program requirements.
• Draft and maintain SOPs, job aids, quick reference guides, training materials, and implementation documentation.
• Translate complex technical, regulatory, and policy information into clear, user-friendly guidance materials.
• Support stakeholder interviews, note-taking, requirements gathering, and workshop facilitation activities.
• Assist with development of onboarding resources, instructional materials, and knowledge repositories.
• Conduct research and analysis to support process improvement recommendations and implementation activities.
• Develop presentations, reports, and supporting project artifacts for client review.

Skills

Technical writing

Clear writing

Requirements gathering

Presentation development

Organizational skills

Independent work with teamwork

Education

Bachelor's degree

Tools

Word

PowerPoint

Excel

Job description

Guidehouse is seeking a capable technical writer/communications specialist to support management consulting engagements in Washington, DC. You will draft and maintain SOPs, training materials, and guidance documents, and translate complex regulatory information into clear, user-friendly materials.

Ideal candidates have a bachelor's degree, 1–3 years in consulting or related field, strong writing skills, and proficient MS Office.