Documentation Intern: Create Training Guides & Manuals

Union Home Mortgage Corp.; Strongsville (OH); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Mentoring program

Paid internship

Zusammenfassung

Union Home Mortgage Corp. is seeking a detail-oriented Publications Intern to join the L.E.A.D Internship Program at headquarters in Strongsville, Ohio.

You will collaborate with managers and subject-matter experts to create internal documentation and support the Publications team's training materials. The role emphasizes strong English grammar, high attention to detail, and proficiency with Microsoft Word.

Qualifikationen

• Minimum of 2 years’ higher education in English, Technical Writing, or related field.
• Experience with Chicago Manual of Style.
• Strong written and verbal communication skills.
• Detail-oriented with high accuracy.

Aufgaben

• Collaborate with Managers and Subject-Matter-Experts across the organization to create internal documentation and maintain its accuracy.
• Develop, edit, and format guides, checklists, and other reference documents for Partners to utilize in their day-to-day workflows according to UHM’s branding and copyright standards.
• Participate in the execution of scheduled document audits for quality control testing.
• Assist with creating monthly bulletins, company-wide memorandums, and other communications.
• Assist with maintaining version control and tracking records of all published internal documents in accordance with UHM document retention and distribution policies.
• Participate in weekly Training huddles and Publications huddles.

Kenntnisse

Communication

Attention to detail

Organization

Microsoft Word

Adobe Acrobat

Fast-paced adaptation

Ausbildung

Higher education in English/Technical Writing

Tools

Microsoft Word

Adobe Acrobat

Jobbeschreibung

Union Home Mortgage Corp. is seeking a detail-oriented Publications Intern to join the L.E.A.D Internship Program at headquarters in Strongsville, Ohio.

You will collaborate with managers and subject-matter experts to create internal documentation and support the Publications team's training materials. The role emphasizes strong English grammar, high attention to detail, and proficiency with Microsoft Word.