Document Support Technician: Scanning & Indexing (Contract)

Acara Solutions, Inc.; Buffalo (NY); On-site; USD 28,000 - 32,000; Full time

Job summary

Acara Solutions, Inc. is seeking a Corporate Services Document Support Technician on a contract basis. You will support both Corporate and Regional offices with scanning, indexing, and workflow tasks, including daily ImageRight and WINS processing.

The role also involves mail room operations backup, reporting duties, and assisting with corporate communications. This position offers a fast-paced environment and opportunities to contribute across departments.

Qualifications

• High School Diploma or GED required.
• 2+ years of experience in document processing, scanning/indexing, mailroom operations, or administrative support.

Responsibilities

• Backup support for mail room operations (incoming/outgoing).
• Scan, index, and route ImageRight and WINS tasks for regional underwriting daily.
• Produce and distribute weekly ImageRight productivity reports to management.
• Backup for scanning/indexing and routing returned undeliverable mail tasks in ImageRight.
• Verify and approve outsourced mailing documents on the Mass Printing portal.

Skills

Document processing

Mailroom operations

Administrative support

Education

High School Diploma or GED

Tools

ImageRight

WINS

Job description

Acara Solutions, Inc. is seeking a Corporate Services Document Support Technician on a contract basis. You will support both Corporate and Regional offices with scanning, indexing, and workflow tasks, including daily ImageRight and WINS processing.

The role also involves mail room operations backup, reporting duties, and assisting with corporate communications. This position offers a fast-paced environment and opportunities to contribute across departments.