Document Services Specialist II

Allstate; United States; On-site; USD 25,000 - 29,000; Full time

Job summary

National General is a part of The Allstate Corporation and offers document servicing support across multiple workflows, including mail processing, scanning and recordkeeping.

The Document Services Associate II role focuses on accuracy, speed, and collaboration within insurance operations, handling high-volume mail, sorting documentation and ensuring proper posting to internal systems.

Qualifications

• High School Diploma or GED preferred.
• 0-2 years experience preferred.
• Detail-oriented with strong document processing and mail handling.

Responsibilities

• Manage time-sensitive, complex documents.
• Process inbound and outbound mail to meet SLAs.
• Cross-train to enhance document servicing skills.
• Handle high-volume metered mail and overnight packages.
• Assist with quality checks and resolve minor processing issues.
• Prepare incoming insurance-related mail for scanning.
• Scan and sort documentation for internal systems.

Skills

Detail-Oriented

Document Processing

Mail Delivery

Mailroom

Scanning

Education

High School Diploma or GED (Preferred)

Job description

National General is a part of The Allstate Corporation and offers document servicing support across multiple workflows, including mail processing, scanning and recordkeeping.

The Document Services Associate II role focuses on accuracy, speed, and collaboration within insurance operations, handling high-volume mail, sorting documentation and ensuring proper posting to internal systems.