Document Services Specialist II: Mail & Scanning

Allstate Insurance; Irving (TX); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Laptop and home office equipment

Monthly connectivity reimbursement

Job summary

National General is a part of The Allstate Corporation, focusing on specialized personal lines insurance products and services. This role handles time-sensitive, complex documents, and high-volume mail processing, with emphasis on accuracy and efficiency in mailroom operations.

The position requires a High School Diploma or GED and 0-2 years of experience. Compensation is hourly, with equipment and remote-work connectivity benefits for eligible employees.

Qualifications

• Detail-oriented with accuracy in handling time-sensitive documents.
• Experience with mail processing and scanning equipment is a plus.

Responsibilities

• Manages time-sensitive, complex or critical documents.
• Enables achievement of service level agreements by processing inbound and outbound mail quickly.
• Develops and enhances document servicing skills through cross-training.
• Manages outgoing documentation by processing high-volume metered mail and updating records.
• Contributes to the success of document servicing operations by assisting with quality checks and guidance to peers.
• Facilitates preparation of incoming insurance-related mail and sorting for scanning.
• Processes high volume of received documentation by reviewing and sorting documents and scanning into internal systems.

Skills

Detail-Oriented

Document Processing

Mail Delivery

Mailroom

Scanning

Education

High School Diploma or GED (Preferred)

Job description

National General is a part of The Allstate Corporation, focusing on specialized personal lines insurance products and services. This role handles time-sensitive, complex documents, and high-volume mail processing, with emphasis on accuracy and efficiency in mailroom operations.

The position requires a High School Diploma or GED and 0-2 years of experience. Compensation is hourly, with equipment and remote-work connectivity benefits for eligible employees.