Clerical Assistant, Public Service & Family Support

State of Indiana; Indianapolis (IN); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Medical plan options

Wellness rewards program

Health savings account (HSA)

Pension plan options

Paid leave policies

Education reimbursement program

Free parking

LinkedIn Learning access

Job summary

The State of Indiana is seeking a Clerical Assistant in Indianapolis, IN to support clerical and administrative needs of the Department of Child Services. You will organize case files, retain documentation, and assist staff in connecting clients to resources, with a focus on collaboration and confidentiality.

This on-site role starts at an annual salary of $31,668.00 and may be commensurate with education and experience. Use our compensation calculator to view total benefits.

Qualifications

• Working knowledge of administrative work specific procedures.
• Ability to be tactful in dealing with persons over the telephone and in person.
• Ability to make clerical decisions regarding appropriate procedures within specific program area.
• Working knowledge of computer software systems and data entry procedures.
• Ability to maintain confidential records.

Responsibilities

• Maintain a variety of files, update case files as new material is collected, ensure that information is kept organized and that all necessary case documentation is retained in compliance with the record retention policy.
• Prepare reports involving tabulations and balancing of posted data and simple arithmetic calculations.
• Answer inquiries over the telephone or in person concerning regulations or procedures within specialized area.
• Receive and prepare replies to routine correspondence.
• Operate office machines related to specific area of work.

Skills

Administrative procedures

Telephone etiquette

Confidential records

Data entry

Arithmetic basics

Tools

Data entry software

Job description

The State of Indiana is seeking a Clerical Assistant in Indianapolis, IN to support clerical and administrative needs of the Department of Child Services. You will organize case files, retain documentation, and assist staff in connecting clients to resources, with a focus on collaboration and confidentiality.

This on-site role starts at an annual salary of $31,668.00 and may be commensurate with education and experience. Use our compensation calculator to view total benefits.