Document Control & Knowledge Management Specialist

AppleOne Employment Services; Palo Alto (CA); On-site; USD 41,000 - 48,000; Part time

Job summary

AppleOne Employment Services is seeking a Document Control Specialist for a contract/temporary role with a biotechnology/pharmaceutical client in Palo Alto, CA. The position focuses on organizing knowledge repositories, metadata, and governance to ensure information is accurate, searchable, compliant, and easy to use.

You will support version control, lifecycle management, SOP creation, and user-facing training materials while collaborating with cross-functional teams and subject matter experts

Qualifications

• 3 to 5 years of relevant experience in document control, knowledge management, records management, information governance, or related administrative support.
• Working knowledge of knowledge management, document management, content governance, and information lifecycle principles.
• Experience using SharePoint, Microsoft Teams, content management systems, document repositories, or similar collaboration platforms.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.

Responsibilities

• Administer, organize, and maintain knowledge repositories, document libraries, and collaboration platforms to keep information current, accessible, and easy to navigate.
• Support document control processes, including version control, metadata application, records retention, archiving, and controlled document workflows.
• Apply and maintain metadata standards, taxonomies, naming conventions, and information governance practices to improve consistency and searchability.
• Conduct content reviews, quality checks, audits, and lifecycle management activities to strengthen accuracy, relevance, and compliance.
• Develop and maintain SOPs, job aids, training materials, FAQs, process documentation, and other user-facing resources.
• Partner with subject matter experts and business users to capture, validate, structure, and distribute institutional knowledge.

Skills

Knowledge management

Document control

Information governance

Metadata standards

Attention to detail

Communication skills

Multitasking

Organization

Education

Bachelor’s degree in Information Management, Library and Information Science, Business Administration, Information Systems, Communications, or related field

Tools

SharePoint

Microsoft Teams

Power BI

Job description

AppleOne Employment Services is seeking a Document Control Specialist for a contract/temporary role with a biotechnology/pharmaceutical client in Palo Alto, CA. The position focuses on organizing knowledge repositories, metadata, and governance to ensure information is accurate, searchable, compliant, and easy to use.

You will support version control, lifecycle management, SOP creation, and user-facing training materials while collaborating with cross-functional teams and subject matter experts