Document Control Assistant

Kelly; Brea (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Telemedicine

Retirement savings plan

Paid holidays

Transit spending account

Paid sick leave

Job summary

Kelly in Brea, CA is seeking a detail-oriented Document Control Assistant to support the Service Contract Administration team. You will handle contract documentation and invoicing while ensuring renewals and compliance within Radiometer systems.

Responsibilities include managing service agreements, using CRM, and coordinating with sales and IT to optimize revenue and efficiency. Strong communication and organizational skills are essential.

Qualifications

• Associate degree (or equivalent) with 2+ years of relevant experience.
• Bachelor’s degree or relevant experience in billing, invoicing, or contract audits.
• Excellent written and verbal communication with strong organizational skills.

Responsibilities

• Manage and process all POC IT annual service agreements, including invoicing and price validation against POs.
• File and maintain documentation for contracts and invoices.
• Support monthly invoice processing to help achieve monthly revenue targets.
• Engage customers to discuss renewals and support the renewal process.
• Utilize CRM to manage customer data and update work orders.
• Collaborate with sales and IT teams to identify revenue opportunities and process POs.
• Renew service contracts and invoice customers as required.
• Transfer billable service calls for prompt invoicing.
• Identify opportunities to combine open work orders for efficiency.
• Ensure compliance with company policies and regulatory requirements.

Skills

Communication

Organizational skills

French language

Education

Associate’s degree

Bachelor’s degree

Tools

Microsoft Dynamics

Microsoft 365

Axapta

Job description

Job Title: Document Control Assistant

Location: Brea, CA, United States

Employment Type: (Full-time, 40 hrs./week)

Contract Dates: long term

About The Role

We are seeking a detail-oriented Document Control Assistant to support our Service Contract Administration team. The ideal candidate will handle all aspects of service contract documentation, process invoices, and ensure contract renewals and compliance. This role is integral to maintaining strong customer relationships, contract accuracy, and efficient business operations within Radiometer systems.

Key Responsibilities

• Manage and process all POC IT annual service agreements, including timely invoicing and price validation against purchase orders
• File and maintain documentation for contracts and invoices
• Support monthly invoice processing to help achieve monthly revenue targets
• Engage customers to discuss upcoming contract renewals, answer questions, and support the renewal process
• Utilize CRM to manage customer data, update work orders, and implement necessary changes
• Collaborate with sales and IT teams to identify revenue opportunities and process purchase orders
• Renew service contracts and invoice customers as required
• Support efficient transfer of billable service calls for prompt customer invoicing
• Identify opportunities to combine open work orders, enhancing operational efficiency
• Ensure full compliance with company policies and regulatory requirements

Requirements

• Education/Experience:
  • Associate’s Degree (or equivalent) with at least 2 years of relevant experience
  • OR Bachelor’s Degree or relevant experience in billing, invoicing, or contract audits
• Skills:
  • Excellent written and verbal communication
  • Strong organizational skills and a sense of urgency
  • Familiarity with Windows, Microsoft Office Suite; experience with Microsoft Dynamics, Microsoft 365, and Axapta is preferred
  • French language skills are a plus, but not required
• Schedule:
  • Ability to work a fixed 9-hour shift within the 5:00am – 7:00pm window
• Personal Attributes:
  • Team leadership capabilities
  • High level of time management and accountability
  • Demonstrated professionalism and adaptability

Application Process

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work-just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process.