Dockmaster Lead: Dock & Yard Operations

GXO Logistics, Inc.; Fairburn (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Job summary

GXO Logistics, Inc. in Fairburn, GA seeks a Dockmaster to lead dock operations and ensure safe, efficient trailer movement. This hands-on role collaborates with operations, transportation, safety, and customer teams to uphold accountability and service excellence.

Responsibilities include coordinating loading/unloading, supervising dock and yard flow, and maintaining compliance with safety standards. Strong communication and tool proficiency are required.

Qualifications

• Experience in a warehouse, distribution, dock, yard, or transportation-related environment.
• Ability to coordinate dock or yard activities in a fast-paced operation.
• Knowledge of trailer docking, release procedures, and trailer anatomy.
• Ability to work outdoors in all weather conditions and across varied terrain.
• Proven ability to follow defined processes, safety standards, and escalation protocols.
• Strong communication skills with the ability to engage in daily customer-facing and cross-functional interactions.
• Proficient with Microsoft Office 365 and Google Suite

Responsibilities

• Champion operation safety and support of dock-related equipment.
• Coordinate loading and unloading dock activities to support daily priorities.
• Manage and sequence trailer docking, release, and yard flow.
• Monitor dock conditions and escalate unsafe conditions.
• Partner with site operations, transportation, yard services, and customer teams.
• Communicate professionally with internal and external stakeholders.
• Ensure dock activities align with guidelines and safety standards.
• Support dock and yard organization following 7S standards.
• Perform visual inspections and identify risks, delays, or inefficiencies.
• Use Office 365 and Google Suite to track activity and document issues.
• Provide coverage and operational support to site leadership and peers as needed

Skills

Warehouse operations

Dock coordination

Safety compliance

Customer service

Microsoft Office

Google Suite

Tools

YMS

WMS

Job description

GXO Logistics, Inc. in Fairburn, GA seeks a Dockmaster to lead dock operations and ensure safe, efficient trailer movement. This hands-on role collaborates with operations, transportation, safety, and customer teams to uphold accountability and service excellence.

Responsibilities include coordinating loading/unloading, supervising dock and yard flow, and maintaining compliance with safety standards. Strong communication and tool proficiency are required.