Docketing & Risk Operations Lead (Law Firm)

Hinshaw & Culbertson LLP; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Job summary

Hinshaw & Culbertson LLP in Washington, DC seeks a Docket Manager to lead the docketing team across US offices. You will shape procedures, supervise staff, and drive accuracy, timeliness, and KPI reporting in a fast-paced legal environment.

You will collaborate with Risk Management and IT to implement docketing tools, monitor budgets, and ensure consistent best practices while supporting attorneys and staff nationwide.

Qualifications

• BA/BS required.
• Management or supervisory experience, preferably in a law firm and/or Docket Department.
• Exceptional organizational skills with keen time management to meet deadlines and manage competing priorities.
• Experience with various docketing systems and knowledge of legal terminology, court rules and procedures.

Responsibilities

• Provides day-to-day supervision of and guidance to the docketing team, including evaluation, mentoring, feedback, goal setting, approval of timesheets and PTO requests.
• Develops, monitors, and reports on KPIs related to accuracy, timeliness, workload distribution, and other factors for the docketing team.
• Develops a strategic docketing plan to provide consistent docketing services across all US offices.
• Establishes uniform docket procedures across all US offices and practice groups.
• Oversees and manages the docket budget.
• Coordinates with IT and the Director of Risk Management on selection and implementation of docket technology tools.
• Provides training for all docket staff on how to use docketing software systems to enter data, run reports, and conduct queries.
• Leads regular docket department meetings to discuss department and firm activities, policies, and best practices.
• Works directly with new and lateral hires to review firm docketing procedures.
• Reviews closed cases to ensure significant events and outcomes are properly noted in the docketing system.
• Other projects as directed.

Skills

Organizational skills

Time management

Interpersonal communication

Leadership / supervision

Process improvement

Docketing systems knowledge

Education

BA/BS degree

Tools

Docketing software

Job description

Hinshaw & Culbertson LLP in Washington, DC seeks a Docket Manager to lead the docketing team across US offices. You will shape procedures, supervise staff, and drive accuracy, timeliness, and KPI reporting in a fast-paced legal environment.

You will collaborate with Risk Management and IT to implement docketing tools, monitor budgets, and ensure consistent best practices while supporting attorneys and staff nationwide.