Docketing Operations Manager - Law Firm

Hinshaw & Culbertson LLP; Fort Lauderdale (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Flexible benefits program

401(k) plan

Commitment to diversity & inclusion

Reasonable accommodations for people w

Job summary

Hinshaw & Culbertson LLP is a national law firm seeking a Docket Manager to lead the docketing team under the Director of Risk Management. You will supervise daily docketing operations, mentor staff, and ensure timely, accurate data entry across all US offices.

You will develop strategic plans, implement uniform procedures, manage the docket budget, and coordinate with IT on tooling. The role emphasizes training, KPI reporting, and collaboration with partners to support risk management and legal

Qualifications

• BA/BS required.
• Management or supervisory experience, preferably in a law firm and/or Docket Department.
• Exceptional organizational skills with keen time management to meet deadlines and manage priorities.
• Excellent interpersonal skills across all levels of the Firm.
• Experience in driving process and continuous improvements.
• Experience with various docketing systems.
• Extensive knowledge of legal terminology, court rules and procedures.

Responsibilities

• Provides day-to-day supervision of and guidance to the docketing team, including evaluation, mentoring, feedback, goal setting, approval of timesheets and PTO requests.
• Develops, monitors, and reports on KPIs related to accuracy, timeliness, workload distribution, and other factors for the docketing team.
• Develops a strategic docketing plan to provide consistent docketing services across all US offices.
• Establishes and implements uniform docket procedures across all US offices and practice groups.
• Oversees and manages the docket budget.
• Coordinates with IT on selection and implementation of docket technology tools; maintains docketing software tools with vendor updates and issues.
• Provides training for all docket staff on how to use docketing software systems to enter data, run reports, and conduct queries.
• Leads regular docket department meetings on activities, policies, and best practices.
• Works with new and lateral hires to review firm docketing procedures.
• Reviews closed cases to ensure significant events are noted in the docketing system.
• Other projects as directed.

Skills

Leadership

Docketing expertise

Time management

Communication

Process improvement

Training staff

Education

BA/BS degree

Tools

Docketing software systems

Job description

Hinshaw & Culbertson LLP is a national law firm seeking a Docket Manager to lead the docketing team under the Director of Risk Management. You will supervise daily docketing operations, mentor staff, and ensure timely, accurate data entry across all US offices.

You will develop strategic plans, implement uniform procedures, manage the docket budget, and coordinate with IT on tooling. The role emphasizes training, KPI reporting, and collaboration with partners to support risk management and legal