Docket Manager

Hinshaw & Culbertson LLP; Los Angeles (CA); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Flexible benefits program

401(k) plan

Diversity, equity & inclusion

Résumé du poste

Hinshaw & Culbertson LLP in Los Angeles seeks a Docket Manager to lead the docketing team under the Director of Risk Management. You will supervise staff, implement streamlined procedures, and help ensure timely, accurate docketing across US offices.

The role emphasizes strategic planning, training, budget oversight, and collaboration with IT on docket tools, aiming to support attorneys and maintain firm-wide continuity.

Qualifications

• BA/BS or equivalent required.
• Experience supervising a docketing team or similar legal operations is preferred.
• Strong organizational and time-management skills with ability to handle competing priorities.
• Excellent interpersonal skills and ability to coordinate with multiple stakeholders.
• Experience with process improvements and docketing systems is highly desired.

Responsabilités

• Provide day-to-day supervision of the docketing team, including mentoring, feedback, and timesheet/PTO approvals.
• Develop, monitor, and report KPIs related to accuracy, timeliness, and workload distribution for the docketing team.
• Collaborate with the Director of Risk Management to create a strategic docketing plan across US offices.
• Establish uniform docket procedures across all offices and practice groups; oversee the docket budget.
• Coordinate with IT on selection and implementation of docketing tools; maintain software with vendor updates and issues.
• Train docket staff to enter data, run reports, and perform queries in docketing systems.
• Lead regular docket department meetings on policies and best practices; review procedures with new/lateral hires.
• Review closed cases to ensure significant events are properly noted in the system.

Connaissances

Leadership

Organization

Communication

Time management

Process Improvement

Formation

Bachelor's degree (BA/BS)

Outils

Docketing software

Description du poste

Hinshaw & Culbertson LLP is a national law firm with over 500 attorneys across the United States. Founded in 1934 and headquartered in Chicago, we provide sophisticated legal counsel to clients in highly regulated industries, including insurance, financial services, healthcare, and professional services. We also offer strategic business and transactional advice to a wide range of for-profit and nonprofit organizations, including government agencies and educational institutions. Learn more at hinshawlaw.com.

Position Summary

Under the general supervision of Director of Risk Management, the Docket Manager is responsible for managing the activities of the Docket Department. The Docket Manager plays a leadership and coordination role supporting Firm attorneys and staff.

Responsibilities

• Provides day-to-day supervision of and guidance to the docketing team, including evaluation, mentoring, feedback, goal setting, approval of timesheets and PTO requests.
• In collaboration with the Director of Risk Management, develops, monitors, and reports on key performance indicators (KPIs) related to accuracy, timeliness, workload distribution, and other factors for the docketing team.
• Work with Director of Risk Management to develop a strategic docketing plan to provide consistent docketing services across all US offices.
• Establish and implement uniform docket procedures across all US offices and practice groups.
• Oversee and manage the docket budget.
• Manage and coordinate with IT and the Director of Risk Management on selection and implementation of docket technology tools. Responsible for maintaining docketing software tools with vendor updates, changes, and technical issues.
• Provide training for all docket staff on how to use docketing software systems to enter data, run reports, and conduct queries.
• Lead regular docket department meetings to discuss current and future department and firm activities, functions, policies, and best practices.
• Works directly with new and lateral hires to review firm docketing procedures.
• Reviews closed cases to ensure significant events(s) and outcome are properly noted in the docketing system.
• Other projects as directed.

Qualifications

• BA/BS required
• Management or supervisory experience required, preferably in a law firm and/or Docket Department.
• Exceptional organizational skills with keen time management skills to meet deadlines and manage competing priorities.
• Excellent interpersonal skills with an ability to communicate effectively across all levels of the Firm, both internally and externally.
• Experience in driving process and continuous improvements.
• Experience in software implementation and data standardization highly desired.
• Experience with various docketing systems.
• Extensive knowledge of legal terminology, court rules and procedures, and various practice groups.

Why Join Hinshaw?

At Hinshaw, we foster a collaborative and inclusive work culture. We offer competitive compensation, a flexible benefits program, and a generous 401(k) plan. We are committed to diversity, equity, and inclusion, and provide reasonable accommodations for individuals with disabilities. Joining our team means being part of a firm that values innovation and professional growth in its technology operations, all while maintaining a supportive environment that encourages work-life balance and career development.

Equal Opportunity Statement

We are committed to fostering an inclusive workplace and providing equal employment opportunities to all applicants and employees. Employment decisions are based on business needs, job requirements, and individual qualifications

As an EEO/AA employer, Hinshaw & Culbertson LLP will not discriminate in its employment practices due to an applicant’s age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, protected veteran or disability status or any other factor prohibited by law.