Docketing Operations Lead - Legal Risk & Strategy

Hinshaw & Culbertson LLP; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Hinshaw & Culbertson LLP, a national law firm headquartered in Chicago, seeks a Docket Manager to lead our Docket Department and support attorneys and staff across U.S. offices.

In this role, you will supervise the docketing team, develop KPIs, coordinate with IT on docketing tools, and drive uniform procedures while overseeing the docket budget. A BA/BS and supervisory experience in a legal setting are required.

Qualifications

• Supervisory and leadership capabilities in a professional services setting.
• Strong organizational skills with ability to manage multiple priorities.
• Experience implementing process improvements and driving efficiencies.
• Familiarity with docketing systems and legal terminology.
• Ability to communicate effectively across all levels of the firm.

Responsibilities

• Provides day-to-day supervision of and guidance to the docketing team, including evaluation, mentoring, feedback, goal setting, approval of timesheets and PTO requests.
• Develops, monitors, and reports on KPIs related to accuracy, timeliness, workload distribution, and other factors for the docketing team.
• Collaborates to develop a strategic docketing plan to provide consistent docketing services across all US offices.
• Establishes and implements uniform docket procedures across all US offices and practice groups.
• Oversees and manages the docket budget.
• Coordinates with IT and the Director of Risk Management on selection and implementation of docket technology tools.
• Provides training for all docket staff on how to use docketing software systems to enter data, run reports, and conduct queries.
• Leads regular docket department meetings to discuss current and future department and firm activities, functions, policies, and best practices.
• Works directly with new and lateral hires to review firm docketing procedures.
• Reviews closed cases to ensure significant events and outcomes are properly noted in the docketing system.
• Other projects as directed.

Skills

Supervisory experience

Time management

Interpersonal communication

Process improvement

Software implementation

Docketing systems knowledge

Education

BA/BS in related field

Tools

Docketing software systems

Data standardization

Job description

Hinshaw & Culbertson LLP, a national law firm headquartered in Chicago, seeks a Docket Manager to lead our Docket Department and support attorneys and staff across U.S. offices.

In this role, you will supervise the docketing team, develop KPIs, coordinate with IT on docketing tools, and drive uniform procedures while overseeing the docket budget. A BA/BS and supervisory experience in a legal setting are required.