Docketing & Risk Operations Lead

Hinshaw & Culbertson LLP; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Flexible benefits program

401(k) plan

Diversity, equity & inclusion

Job summary

Hinshaw & Culbertson LLP in Los Angeles seeks a Docket Manager to lead the docketing team under the Director of Risk Management. You will supervise staff, implement streamlined procedures, and help ensure timely, accurate docketing across US offices.

The role emphasizes strategic planning, training, budget oversight, and collaboration with IT on docket tools, aiming to support attorneys and maintain firm-wide continuity.

Qualifications

• BA/BS or equivalent required.
• Experience supervising a docketing team or similar legal operations is preferred.
• Strong organizational and time-management skills with ability to handle competing priorities.
• Excellent interpersonal skills and ability to coordinate with multiple stakeholders.
• Experience with process improvements and docketing systems is highly desired.

Responsibilities

• Provide day-to-day supervision of the docketing team, including mentoring, feedback, and timesheet/PTO approvals.
• Develop, monitor, and report KPIs related to accuracy, timeliness, and workload distribution for the docketing team.
• Collaborate with the Director of Risk Management to create a strategic docketing plan across US offices.
• Establish uniform docket procedures across all offices and practice groups; oversee the docket budget.
• Coordinate with IT on selection and implementation of docketing tools; maintain software with vendor updates and issues.
• Train docket staff to enter data, run reports, and perform queries in docketing systems.
• Lead regular docket department meetings on policies and best practices; review procedures with new/lateral hires.
• Review closed cases to ensure significant events are properly noted in the system.

Skills

Leadership

Organization

Communication

Time management

Process Improvement

Education

Bachelor's degree (BA/BS)

Tools

Docketing software

Job description

Hinshaw & Culbertson LLP in Los Angeles seeks a Docket Manager to lead the docketing team under the Director of Risk Management. You will supervise staff, implement streamlined procedures, and help ensure timely, accurate docketing across US offices.

The role emphasizes strategic planning, training, budget oversight, and collaboration with IT on docket tools, aiming to support attorneys and maintain firm-wide continuity.