Docketing Operations Lead for Law Firm

Hinshaw & Culbertson LLP; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

Hinshaw & Culbertson LLP in the United States is seeking a Docket Manager to lead the docketing team under the Director of Risk Management. You will supervise day-to-day operations, mentor staff, and ensure timely, accurate entry of docket events across all US offices.

The role involves developing KPI dashboards, standardizing procedures, managing the docket budget, coordinating with IT on software tools, and training staff.

Qualifications

• BA/BS required.
• Management or supervisory experience, preferably in a law firm and/or Docket Department.
• Excellent organizational and time-management skills.
• Excellent interpersonal skills with ability to communicate effectively across all levels of the Firm.
• Experience driving process improvements.
• Experience with docketing systems.
• Extensive knowledge of legal terminology, court rules and procedures.

Responsibilities

• Provides day-to-day supervision of and guidance to the docketing team, including evaluation, mentoring, feedback, goal setting, approval of timesheets and PTO requests.
• Develops, monitors, and reports on KPIs related to accuracy, timeliness, workload distribution, and other factors for the docketing team.
• Develops a strategic docketing plan to provide consistent docketing services across all US offices.
• Establishes and implements uniform docket procedures across all US offices and practice groups.
• Oversees and manages the docket budget.
• Coordinates with IT and the Director of Risk Management on selection and implementation of docket technology tools; maintains docketing software tools with vendor updates.
• Provides training for all docket staff on how to use docketing software systems to enter data, run reports, and conduct queries.
• Leads regular docket department meetings to discuss department and firm activities, policies, and best practices.
• Reviews onboarding of new and lateral hires to review firm docketing procedures.
• Reviews closed cases to ensure significant events are properly noted in the docketing system.
• Other projects as directed.

Skills

Leadership

Organization

Communication

Docketing systems

Education

BA/BS degree

Tools

Docket software tools

Job description

Hinshaw & Culbertson LLP in the United States is seeking a Docket Manager to lead the docketing team under the Director of Risk Management. You will supervise day-to-day operations, mentor staff, and ensure timely, accurate entry of docket events across all US offices.

The role involves developing KPI dashboards, standardizing procedures, managing the docket budget, coordinating with IT on software tools, and training staff.