Dock & Overhead Door Systems Technician

Planet Group; Warren (OH); On-site; USD 39,000 - 47,000; Full time

Job summary

Planet Group in Warren, Ohio is seeking a Dock Technician to perform preventive maintenance, troubleshooting, and repairs on loading dock systems, doors, and related building equipment. The role emphasizes safety, quality, and customer service, with a focus on reliability and on-time delivery.

You will follow OSHA rules, document work in CMMS, and collaborate with customers and subcontractors. A High School diploma and 3+ years of dock/door maintenance experience are expected.

Qualifications

• High School Diploma or equivalent required.
• Trade school education or related technical training preferred.
• Minimum three (3) years of experience servicing and maintaining dock and door systems.

Responsibilities

• Follow safety policies and OSHA regulations, including LOTO procedures and life-critical safety practices.
• Conduct routine shift rounds to inspect facility systems and equipment, identify deficiencies, and document equipment performance.
• Perform preventive maintenance, troubleshooting, and minor repairs on dock systems and related equipment.
• Inspect and evaluate equipment by measuring operating characteristics such as speed, pressure, vacuum, and vibration.
• Replace expendable components including belts, hoses, filters, fluids, and lubricants.
• Service and maintain dock levelers, seals, bumpers, locks, and doors.
• Perform routine preventive maintenance including filter changes, condenser cleaning, oil changes, lubrication.
• Complete basic facility repairs such as painting, patching, minor plumbing, basic electrical, and lighting repairs.
• Complete required training related to confined space procedures, LOTO, and safety documentation.
• Document completed work, inspections, and findings within CMMS.
• Analyze maintenance findings and recommend updates to preventive maintenance schedules.
• Communicate with coworkers and customer personnel regarding work requests and status.
• Coordinate with subcontractors performing facility services when required.
• Maintain a clean, organized, and safe work environment.
• Perform other duties as assigned by the Site Manager.
• Read and interpret safety rules, operating instructions, maintenance manuals, procedures, and technical drawings.
• Accurately complete maintenance reports and correspondence.
• Use email and computerized work order systems effectively.
• Communicate professionally with customers, coworkers, supervisors, and contractors.
• Present information clearly to employees and customer groups.

Skills

Hand tools proficiency

Troubleshooting

Mechanical aptitude

Equipment maintenance

Communication skills

Education

High School Diploma or equivalent

Trade school education or related technical training

Tools

CMMS software

Forklifts operation

Aerial lifts operation

Scissor lifts operation

Power tools

Job description

Planet Group in Warren, Ohio is seeking a Dock Technician to perform preventive maintenance, troubleshooting, and repairs on loading dock systems, doors, and related building equipment. The role emphasizes safety, quality, and customer service, with a focus on reliability and on-time delivery.

You will follow OSHA rules, document work in CMMS, and collaborate with customers and subcontractors. A High School diploma and 3+ years of dock/door maintenance experience are expected.