Field Dock & Door Technician — Service & Solutions Pro

Wolter, Inc.; Indianapolis (IN); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan with company match

Life Insurance

Disability Insurance

Pet Insurance

Flexible Spending Account

Job summary

Wolter, Inc. in Indianapolis, IN is seeking a Dock & Door Service Technician to inspect, repair, and maintain loading dock equipment at customer facilities.

The role includes installation of dock levelers, truck restraints, and related equipment, with a company van, iPad, and phone provided. Ideal candidates have 1–3 years of dock equipment or industrial maintenance experience, strong troubleshooting and communication skills, and a valid driver’s license.

Qualifications

• One to three years of experience in dock equipment, industrial maintenance, or related field.
• Technical training or certification in mechanical, electrical, or industrial maintenance.
• Strong troubleshooting and problem-solving skills.
• Must own tools and have a valid driver’s license.

Responsibilities

• Inspect, maintain and repair loading docks, dock levelers, dock seals, truck shelters, and overhead doors.
• Diagnose mechanical, hydraulic, air, and electrical issues.
• Perform preventative maintenance on dock equipment.
• Respond to emergency repair calls as needed.
• Attend service training classes to maintain knowledge on new products.
• Complete all service jobs assigned and submit paperwork daily at job site.
• Maintain accurate service and inspection records and coordinate with warehouse teams.
• Communicate with dispatcher about job status and availability.
• Maintain an organized service van and develop relationships with territory sales reps.
• Adhere to safety rules and company policies.

Skills

Dock equipment experience

Troubleshooting

Customer oriented

Communication skills

Time management

Basic computer skills

Valid driver’s license

Material handling equipment certified

Education

Technical training or certification in mechanical/electrical/industrial maintenance

Tools

Own tools

Material handling equipment operation certification

Job description

Wolter, Inc. in Indianapolis, IN is seeking a Dock & Door Service Technician to inspect, repair, and maintain loading dock equipment at customer facilities.

The role includes installation of dock levelers, truck restraints, and related equipment, with a company van, iPad, and phone provided. Ideal candidates have 1–3 years of dock equipment or industrial maintenance experience, strong troubleshooting and communication skills, and a valid driver’s license.