Dock Operations Lead

GXO Logistics, Inc; Cedar Rapids, Northern (IA, KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc. in Cedar Rapids is seeking a Dockmaster to lead dock activities, ensure safe, efficient trailer movements, and serve as the primary point of contact for yard operations.

This hands-on leadership role partners with operations, transportation, safety, and customer teams to maintain daily dock flows. The role requires warehouse experience, the ability to coordinate dock activities in a fast-paced setting, strong communication, and adherence to safety standards.

Qualifications

• Experience working in a warehouse, distribution, dock, yard, or transportation-related environment.
• Coordinate dock or yard activities in a fast-paced operation.
• Working knowledge of trailer docking, release procedures, and trailer anatomy.
• Ability to work outdoors in all weather conditions and across varied terrain.
• Proven ability to follow defined processes, safety standards, and escalation protocols.
• Strong communication skills with the ability to engage in daily customer-facing and cross-functional interactions.
• Comfort using Microsoft Office 365 and/or Google Suite applications.

Responsibilities

• Coordinate loading and unloading dock activities to support daily operations.
• Manage and sequence trailer docking, release, and yard flow.
• Monitor dock conditions and escalate unsafe situations as needed.
• Partner with site operations, transportation, yard services, and customer teams to prioritize tasks.
• Communicate professionally with internal and external stakeholders and maintain customer service focus.
• Ensure dock activities align with safety guidelines and site processes.
• Support dock and yard organization in alignment with 7S workplace standards.
• Conduct regular inspections to identify risks, delays, or inefficiencies.

Skills

Warehouse experience

Dock coordination

Trailer knowledge

Communication skills

Outdoor work

Tools

Microsoft Office 365

Google Suite

Job description

GXO Logistics, Inc. in Cedar Rapids is seeking a Dockmaster to lead dock activities, ensure safe, efficient trailer movements, and serve as the primary point of contact for yard operations.

This hands-on leadership role partners with operations, transportation, safety, and customer teams to maintain daily dock flows. The role requires warehouse experience, the ability to coordinate dock activities in a fast-paced setting, strong communication, and adherence to safety standards.