Dock Experience Manager - Lead Member Experience & Fleet

Brunswick Corporation; Goodland (FL); On-site; USD 47,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Wellness program

Product purchase discounts

Job summary

Brunswick Corporation, operating Freedom Boat Club, seeks a Dock Experience Manager to lead location-level operations with a focus on member and employee experiences, fleet readiness, and budget control. Role requires weekday, weekend, and holiday availability.

Responsibilities include supervising dock staff, ensuring certifications, scheduling, fleet maintenance via Fleetio, and delivering excellent service while driving safety and performance metrics across districts.

Qualifications

• Pass a background check and drug screen.
• High school diploma or equivalent.
• Associate’s or Vocational degree.
• Must be at least 21 years of age.
• Valid driver’s license.
• Strong communication and people skills.

Responsibilities

• Hire, train, and supervise all dock staff to ensure top service at all locations.
• Ensure dock staff have proper certifications and up-to-date training.
• Develop monthly dock staff schedule and review payroll.
• Travel to locations within the district to support employees and fleet readiness.
• Maintain fleet condition using Fleetio and follow safety SOPs.
• Lead dock staff meetings and manage budgets and KPIs.
• Promote safety and handle member issues and incident reports.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Team management

Education

High school diploma or equivalent

Associate’s or Vocational degree

Tools

Fleetio

Microsoft Office

Job description

Brunswick Corporation, operating Freedom Boat Club, seeks a Dock Experience Manager to lead location-level operations with a focus on member and employee experiences, fleet readiness, and budget control. Role requires weekday, weekend, and holiday availability.

Responsibilities include supervising dock staff, ensuring certifications, scheduling, fleet maintenance via Fleetio, and delivering excellent service while driving safety and performance metrics across districts.