Dock Experience Lead — Fleet & Member Success

brunswick; Goodland (FL); Vor Ort; USD 52.000 - 76.000; Vollzeit

Zusammenfassung

Brunswick invites you to join its Freedom Boat Club Operations as Dock Experience Manager, a full-time leadership role at the location level. You will oversee dock staff, fleet readiness, safety, scheduling, and member satisfaction across locations, with travel within the district and weekday/weekend availability.

You'll ensure certifications, manage budgets, and partner with marina managers to maintain brand standards while driving exceptional experiences for members and employees.

Qualifikationen

• Pass a background check and drug screen.
• High school diploma or equivalent required.
• Associate's or Vocational degree preferred.
• Must be at least 21 years old and hold a valid driver's license.
• Ability to stay calm during peak activity and communicate clearly.

Aufgaben

• Lead dock staff, hire, train and supervise to ensure service quality.
• Maintain certifications and up-to-date training for dock staff.
• Develop monthly staff schedules and review payroll.
• Manage fleet readiness using Fleetio and ensure maintenance.
• Oversee safety performance and conduct incident reporting.

Kenntnisse

Verbal communication

Written communication

People skills

Self-starter

Analytical thinking

Organizational skills

Problem solving

Ausbildung

High school diploma or equivalent

Associate's or Vocational degree

Bachelor's degree

Tools

Microsoft Office Suite

Jobbeschreibung

Brunswick invites you to join its Freedom Boat Club Operations as Dock Experience Manager, a full-time leadership role at the location level. You will oversee dock staff, fleet readiness, safety, scheduling, and member satisfaction across locations, with travel within the district and weekday/weekend availability.

You'll ensure certifications, manage budgets, and partner with marina managers to maintain brand standards while driving exceptional experiences for members and employees.