Dock Experience Leader – Marine Operations

Brunswick Corporation; Homestead (FL); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401k Match

Wellbeing program

Product purchase discounts

Job summary

Brunswick Corporation’s Freedom Boat Club is seeking a Dock Experience Manager in Homestead, FL. You will lead dock operations, staff, training, and scheduling to ensure exceptional member and crew experiences while maintaining fleet condition and safety standards.

Your responsibilities include accountability for performance metrics, budgeting, inventory, and coordination with maintenance and marinas. A background in operations, boating or service is preferred.

Qualifications

• Supervise dock staff and ensure certifications and training are up to date.
• Experience with scheduling, payroll and fleet management is preferred.
• Strong communication and problem-solving skills are required.

Responsibilities

• Hire, train, and supervise all dock level personnel to ensure our members receive the highest level of service at all locations
• Ensure all dock staff have proper certifications and up-to-date training
• Develop monthly dock staff schedule to maximize efficiency and review and approve payroll
• Travel to locations within the district to support employees, monitor departmental efficiencies, and ensure fleet is maintained to brand standards
• Maintain KPIs at each location including reservation reports, usage reports, and time sheets
• Maintain and manage operating budget and control costs for each location
• Provide process improvement input and suggestions to your manager
• All other duties as assigned

Skills

Staff leadership

Scheduling

Payroll coordination

Fleet maintenance

Customer service

Safety compliance

Microsoft Office

Education

High school diploma or equivalent

Associate’s or Vocational degree

Tools

Fleetio

Payroll software

Job description

Brunswick Corporation’s Freedom Boat Club is seeking a Dock Experience Manager in Homestead, FL. You will lead dock operations, staff, training, and scheduling to ensure exceptional member and crew experiences while maintaining fleet condition and safety standards.

Your responsibilities include accountability for performance metrics, budgeting, inventory, and coordination with maintenance and marinas. A background in operations, boating or service is preferred.