Dock & Door Technician — On‑Site Troubleshooter with Growth

LiftOne; Knoxville (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Family‑oriented environment

Defined career progression

Yearly tool & boot allowance

Quarterly Tech POD Incentives

High‑quality uniforms including a wash

Medical/dental/vision insurance

401(k) w/ match

Tuition reimbursement

Paternity & maternity leave

Paid vacation & sick time

Job summary

LiftOne seeks an experienced Dock and Door Road Technician to diagnose, repair and maintain loading dock and door equipment at customer sites. You will perform preventive maintenance, document work, and manage a company van and parts inventory.

Qualifications include a high school diploma and welding certification, plus forklift/road tech readiness, strong customer service, and a valid driver’s license with a clean record. Travel required.

Qualifications

• High school diploma or GED preferred.
• Certified welder or able to obtain certification within 30 days of hire.
• Welder apprenticeship completed or three years welding experience.
• Ability to read and comprehend regulations and instructions in the local language.
• Valid driver license with a clean driving record.
• Must demonstrate exceptional customer service skills.

Responsibilities

• Identifying the general problem based on customer concern and testing to locate the failure.
• Completing the appropriate repairs in the safest and most efficient manner and testing the equipment to ensure it is working properly.
• Driving to and from locations (customer sites, parts pickups, etc.) to address on-site needs for the customer.
• Making necessary repairs (with customer approval) and performing other basic maintenance as needed.
• Processing the necessary documentation at the completion of each job, ensuring all parts are accounted for, time is documented, and each repair is itemized.
• Following all safety procedures in performing work as well as company policies.
• Properly identifying and ordering all necessary replacement parts.
• Other duties may be assigned.

Skills

Customer service

Safety procedures

Education

High school diploma

Welder certification

Tools

Welding equipment

Driver's license

Job description

LiftOne seeks an experienced Dock and Door Road Technician to diagnose, repair and maintain loading dock and door equipment at customer sites. You will perform preventive maintenance, document work, and manage a company van and parts inventory.

Qualifications include a high school diploma and welding certification, plus forklift/road tech readiness, strong customer service, and a valid driver’s license with a clean record. Travel required.