DMV Titling & Licensing Specialist III — Customer Impact

State of South Carolina; Columbia (SC); On-site; USD 34,000 - 42,000; Full time

Job summary

The South Carolina DMV (SCDMV) is seeking a Titling & Licensing Specialist III to join the Columbia office. In this role you will issue licenses, registrations, titles, and related documents, coordinating with banks, lienholders, dealerships, and customers to ensure accuracy and compliance.

You will administer knowledge tests for drivers, verify identity and fraud checks, collect fees, maintain records, and provide excellent service in a fast-paced, customer-focused environment.

Qualifications

• High school diploma or equivalent plus clerical experience.
• Must complete CDL knowledge skill tests trainer course and examination.
• Must pass nationwide criminal background check including fingerprints.
• Ability to retain knowledge of DMV policies and procedures.
• Able to pass New Employee Training and to work with the Phoenix System.

Responsibilities

• Examine, accept, prepare, enter and print documents for licenses, registrations and IDs.
• Manage business customer needs such as licensing and verifying customer numbers.
• Process motor vehicle registrations and issue dealership licenses.
• Verify eligibility per SC legislation and DMV policies.
• Administer knowledge tests for multiple license classes.
• Handle fees, receipts, and maintain records; assist customers and direct them.
• Operate equipment and systems to issue credentials and collect payments.
• Perform related duties as requested by the manager.

Skills

Customer service

Attention to detail

Education

High school diploma or equivalent

CDL knowledge tests trainer course

Tools

Phoenix System

SCDMV software

Job description

The South Carolina DMV (SCDMV) is seeking a Titling & Licensing Specialist III to join the Columbia office. In this role you will issue licenses, registrations, titles, and related documents, coordinating with banks, lienholders, dealerships, and customers to ensure accuracy and compliance.

You will administer knowledge tests for drivers, verify identity and fraud checks, collect fees, maintain records, and provide excellent service in a fast-paced, customer-focused environment.