DMV Titling & Licensing Specialist III - Customer Impact

State of South Carolina; South Carolina; On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Sick leave

Retirement plan

Employee assistance program

Job summary

State of South Carolina’s DMV seeks a Titling & Licensing Specialist III in Columbia, SC. You will issue licenses, registrations, titles, plates and related documents, handling inquiries from customers and business partners while ensuring accuracy and compliance.

This role requires a high school diploma with clerical experience, strong customer service, and the ability to work in a fast-paced, public-facing environment. Training on the Phoenix System and policy knowledge are provided.

Qualifications

• High school diploma or equivalent with clerical experience.
• Ability to pass background checks and CDL examiner training.
• Excellent customer service and communication skills.

Responsibilities

• Process driver licenses, permits, titles, registrations and related documents.
• Assist business customers (banks, lienholders, dealerships) with licensing and requirements.
• Verify eligibility per SC laws and DMV policies.
• Administer knowledge tests for various class licenses as needed.
• Handle payments, fees and donations; reconcile daily reports.

Skills

Customer service

Attention to detail

Teamwork

Cash handling

Policy knowledge

Communication

Education

High school diploma or equivalent

Tools

Phoenix System

Office equipment

Data entry systems

Job description

State of South Carolina’s DMV seeks a Titling & Licensing Specialist III in Columbia, SC. You will issue licenses, registrations, titles, plates and related documents, handling inquiries from customers and business partners while ensuring accuracy and compliance.

This role requires a high school diploma with clerical experience, strong customer service, and the ability to work in a fast-paced, public-facing environment. Training on the Phoenix System and policy knowledge are provided.