DMV - Scan Prep Operator

Department of Transportation; Nashville (NC); On-site; USD 31,000 - 51,000; Full time

Benefits offered by this job

A variety of leave options

Professional development opportunities

Insurance

More

Job summary

North Carolina Department of Transportation is seeking an Administrative Associate II to support the Vehicle Services Quality Assurance Unit, handling prep and scanning of titles and registration documents. The role involves retrieving documents from agencies and online sources, and ensuring compliance with DMV laws and procedures.

The position requires a high school diploma or GED and about one year of administrative experience, with the ability to lift up to 50 lbs.

Qualifications

• Experience using a computer for data entry.
• Experience examining documents for accuracy.
• Experience using office equipment such as a copier, fax, scanner, etc.
• Experience maintaining professional relationships with coworkers and external stakeholders.

Responsibilities

• Prep and scan vehicle titles and registration documents.
• Retrieve documents from License Plate Agencies, Online Dealers, and DMV sections.
• Review legal documents to ensure all required information is listed and maintain compliance with NC DMV laws and procedures.

Skills

Data entry

Document accuracy

Office equipment

Professional relationships

Education

High school diploma or GED

Job description

Administrative Associate II (S) – Position #60031258, Grade NC02

About Us: It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

Description of Work

The Scan Prep Operator position is part of the Quality Assurance Unit within Vehicle Services. The Vehicle Services Section is responsible for issuing titles and license plates for more than 10 million vehicles registered in North Carolina. This section oversees a statewide network of approximately 131 contracted License Plate Agencies, four state owned offices and more than 850 online dealers, supporting customers through in‑person, mail, and online services. The Scan Prep Operator is responsible for prepping and scanning vehicle titles and registration documents. The selected candidate will have to retrieve these documents from North Carolina License Plate Agencies, Online Dealers, and DMV sections. The selected candidate will also be responsible for reviewing the legal documents to ensure all required information is listed and maintain compliance with NC DMV laws and procedures. The selected candidate for this position must be able to lift up to 50 lbs. or push/pull carts of equal or greater weight.

Knowledge, Skills, and Abilities / Management Preferences

• Experience using a computer for data entry
• Experience examining documents for accuracy
• Experience using office equipment such as a copier, fax, scanner, etc.
• Experience maintaining professional relationships with coworkers and external stakeholders.

Salary Grade and Range

NC02 31,200 – 51,249

Minimum Education and Experience

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

In accordance with the Governor’s Executive Order 303, our agency supports second‑chance employment for individuals who were previously incarcerated or justice‑involved.

About the Employer

North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Benefits

• A variety of leave options
• Professional development opportunities
• Insurance
• More