DME Patient Care & Services Specialist

Jax Spine and Pain Centers; Jacksonville (FL); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Jax Spine and Pain Centers is seeking an Ancillary Services Representative/DME Specialist in Jacksonville, FL. The role involves processing patient orders, answering questions about products and insurance, and maintaining accurate documentation in a fast-paced medical office.

Qualified candidates will have a high school diploma, strong communication and customer service skills, and the ability to multitask. HIPAA compliance and teamwork are essential for success in this role.

Qualifikationen

• High school diploma or equivalent required.
• Strong communication and customer service skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Experience with DME customer service or healthcare environment preferred.
• Basic computer knowledge and HIPAA compliance.

Aufgaben

• Receipt, routing, and fulfillment of orders from patients, providers, and medical facilities.
• Answering phones and responding to inquiries with research.
• Accurate and timely data entry into EMR system.
• Pulling DME/Kits/SIC from inventory, preparing packaging, and dispensing in person.
• Maintain confidentiality and adhere to HIPAA guidelines.
• Provide friendly and compassionate patient care and support.
• Collaborate with departments to ensure continuity of care.

Kenntnisse

Team player

Strong communication

Customer service

Prioritization & multitasking

Basic computer skills

Organizational skills

Confidentiality

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Jax Spine and Pain Centers is seeking an Ancillary Services Representative/DME Specialist in Jacksonville, FL. The role involves processing patient orders, answering questions about products and insurance, and maintaining accurate documentation in a fast-paced medical office.

Qualified candidates will have a high school diploma, strong communication and customer service skills, and the ability to multitask. HIPAA compliance and teamwork are essential for success in this role.