DME Operations & Parts Coordinator

Rust Belt Recruiting; Hilliard (OH); On-site; USD 32,000 - 37,000; Full time

Job summary

Rust Belt Recruiting is seeking a DME Service Coordinator in Ohio to act as the central liaison among field technicians, customer service, warehouse operations, and healthcare partners. You will coordinate service repair orders, quotes, and parts logistics to keep repairs moving and compliant with schedules and regulations.

You'll review field notes, manage daily route clearance, procure replacement parts, track shipments, and maintain accurate records in our enterprise systems.

Qualifications

• Possess a high school diploma or GED equivalent.
• Bring 1 to 3 years of experience in durable medical equipment (DME), healthcare supply operations, or medical device service.
• Demonstrate familiarity with mobility equipment, power wheelchairs, or related complex rehabilitation technology.
• Coordinate parts procurement, vendor quoting, and service order administration effectively.
• Maintain a strong sense of operational urgency and strict attention to compliance timelines.

Responsibilities

• Serve as the primary operational liaison between customer service, field service technicians, warehouse staff, and healthcare partners
• Review technician field diagnostic notes to identify required replacement parts, labor requirements, and billing codes
• Manage daily route clearing by verifying completed service appointments, technician documentation, and partner approvals
• Source, quote, and order replacement parts directly from specialized medical equipment manufacturers
• Coordinate parts returns, track shipment status, and maintain accurate inventory for open service orders
• Track service order timelines to ensure strict adherence to turnaround compliance windows for urgent client repairs
• Generate accurate equipment repair quotations based on standardized healthcare fee schedules
• Maintain service order status and documentation within internal database and enterprise software systems

Skills

Communication

Organization

Multitasking

Attention to detail

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Enterprise database software

Job description

Rust Belt Recruiting is seeking a DME Service Coordinator in Ohio to act as the central liaison among field technicians, customer service, warehouse operations, and healthcare partners. You will coordinate service repair orders, quotes, and parts logistics to keep repairs moving and compliant with schedules and regulations.

You'll review field notes, manage daily route clearance, procure replacement parts, track shipments, and maintain accurate records in our enterprise systems.