DME Customer Service Supervisor: Lead Care Operations

L.E. Cox Medical Centers; Oklahoma; Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Medical, Vision, Dental

Retirement with Employer Match

20+ hrs/week

Zusammenfassung

CoxHealth is seeking a Customer Service Rep Supervisor to lead day-to-day operations of the Home Support department in Missouri. You will oversee staff, coordinate referrals, and ensure adherence to Medicare/Medicaid and third-party insurance guidelines while promoting service excellence.

The role emphasizes strong communication, collaboration with the General Manager, and maintaining inventory and purchasing processes.

Qualifikationen

• Required: High School Diploma or Equivalent.
• Preferred: Graduate of accredited respiratory program.
• Required: 1 year managerial/supervisory experience.
• Preferred: 1 year experience in the home medical equipment field.

Aufgaben

• Oversee day-to-day department operations.
• Coordinate all new patient referrals and manage deliveries.
• Support the General Manager in budgeting, policy adherence, and regulatory compliance.
• Promote quality patient care and effective communication with staff and referral sources.

Kenntnisse

Effective communication

Professional representation

Team collaboration

Regulatory compliance

Patient/customer focus

Problem solving

Inventory management

Budget awareness

Ausbildung

High School Diploma or Equivalent

Graduate of Accredited Respiratory Program

Jobbeschreibung

CoxHealth is seeking a Customer Service Rep Supervisor to lead day-to-day operations of the Home Support department in Missouri. You will oversee staff, coordinate referrals, and ensure adherence to Medicare/Medicaid and third-party insurance guidelines while promoting service excellence.

The role emphasizes strong communication, collaboration with the General Manager, and maintaining inventory and purchasing processes.