DIY Auto Parts Pro & Service Specialist

Advance Stores Company Inc (500); United States; On-site; USD 22,000 - 33,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to join our team.

This full-time role combines expert knowledge of store systems, automotive parts, and DIY customer service to meet sales goals and provide high-quality service on the shop floor and via phone. The ideal candidate has 3–5 years of automotive parts experience, ASE certification preferred, and strong proficiency with Microsoft Word and Excel.

Qualifications

• 3–5 years of automotive parts experience
• Strong communication and customer service skills
• Ability to read parts catalogs and use store systems

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation and wiper installs
• Assist in inventory and maintain store appearance

Skills

Automotive systems knowledge

Customer service

Parts lookup systems

Communication

Teamwork

Education

ASE certification (preferred)

Tools

Microsoft Word/Excel

POS system

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to join our team.

This full-time role combines expert knowledge of store systems, automotive parts, and DIY customer service to meet sales goals and provide high-quality service on the shop floor and via phone. The ideal candidate has 3–5 years of automotive parts experience, ASE certification preferred, and strong proficiency with Microsoft Word and Excel.