DIY Auto Parts Pro & Service Specialist

Advance Stores Company Inc (500); United States; On-site; USD 19,000 - 28,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to provide expert automotive parts knowledge and top-notch service for DIY customers both in-store and by phone. The role emphasizes selling, troubleshooting, and efficient use of store systems to locate parts and fulfill orders.

The candidate should have 3–5 years of automotive parts experience with ASE readiness and a valid driver's license. The position is full-time with common retail hours.

Qualifications

• 3-5 years of automotive parts experience.
• ASE certification preferred, but not required.
• Valid driver’s license required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Auto parts knowledge

Sales experience

Customer service

Inventory management

Troubleshooting

Parts lookup

Communication

POS systems

Stocking skills

Education

ASE Certification

Valid driver’s license

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to provide expert automotive parts knowledge and top-notch service for DIY customers both in-store and by phone. The role emphasizes selling, troubleshooting, and efficient use of store systems to locate parts and fulfill orders.

The candidate should have 3–5 years of automotive parts experience with ASE readiness and a valid driver's license. The position is full-time with common retail hours.