DIY Auto Parts Pro & Service Specialist

Advance Stores Company Inc (500); United States; On-site; USD 32,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to assist DIY customers in-store and by phone, using advanced product knowledge and sales skills. You will support inventory, provide services, and help ensure high standards of customer service and store appearance.

The role requires 3-5 years in automotive parts, ASE certification preferred, and proficiency with Microsoft Word and Excel. Flexibility for varied days and shifts is expected.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Must be able to communicate effectively and build relationships with customers, peers, and management.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.

Skills

Parts knowledge

Sales experience

Customer service

Inventory management

Education

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to assist DIY customers in-store and by phone, using advanced product knowledge and sales skills. You will support inventory, provide services, and help ensure high standards of customer service and store appearance.

The role requires 3-5 years in automotive parts, ASE certification preferred, and proficiency with Microsoft Word and Excel. Flexibility for varied days and shifts is expected.