DIY Auto Parts Pro & Service Specialist

Advance Auto Parts; Des Moines (IA); On-site; USD 22,000 - 33,000; Full time

Job summary

Advance Auto Parts in Des Moines, IA is seeking a Retail Parts Pro to provide expert parts and automotive system knowledge, assist DIY customers, and drive sales. This role covers advanced store systems, troubleshooting, and sourcing parts from special orders and other sources.

You will handle battery installations, wiper installs, inventory duties, and maintain high standards of customer service and store appearance.

Qualifications

• Experience in automotive parts and DIY service environments.
• Ability to read parts catalogs and technical documents.
• Strong customer service and sales skills required.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery and wiper installations.
• Maintain high standards of customer service and store appearance.

Skills

GAS2 selling experience

Parts and automotive systems knowledge

Customer service

Diagnostic equipment testing

Advanced sourcing and problem solving

Education

Valid driver’s license

Tools

POS systems

Parts lookup systems

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts in Des Moines, IA is seeking a Retail Parts Pro to provide expert parts and automotive system knowledge, assist DIY customers, and drive sales. This role covers advanced store systems, troubleshooting, and sourcing parts from special orders and other sources.

You will handle battery installations, wiper installs, inventory duties, and maintain high standards of customer service and store appearance.