DIY Auto Parts Expert | In-Store Sales & Service

Advance Auto Parts Inc.; Waterloo (IA); On-site; USD 22,000 - 30,000; Full time

Job summary

Advance Auto Parts Inc. in Waterloo, IA is seeking a Retail Parts Pro to provide expert parts knowledge and outstanding customer service for DIY customers.

The role covers advanced identification, troubleshooting, and working with store systems to fulfill parts requests. This full-time position requires 3–5 years of automotive parts experience, ability to manage inventory tasks, and proficient use of Microsoft Word and Excel.

Qualifications

• 3–5 years of automotive parts experience.
• Speak and write English; Spanish a plus.
• Must have a valid driver’s license.
• ASE certification preferred, but not required.
• Proficient with store systems and parts lookup tools.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock.

Skills

Automotive parts experience

English language

Parts lookup systems

POS systems

Microsoft Word

Microsoft Excel

Weekend availability

Education

Valid driver’s license

ASE certification preferred

Tools

POS systems

Parts lookup systems

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts Inc. in Waterloo, IA is seeking a Retail Parts Pro to provide expert parts knowledge and outstanding customer service for DIY customers.

The role covers advanced identification, troubleshooting, and working with store systems to fulfill parts requests. This full-time position requires 3–5 years of automotive parts experience, ability to manage inventory tasks, and proficient use of Microsoft Word and Excel.