DIY Auto Parts Pro & Service Specialist

Advance Auto Parts Inc.; Conway (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY customer needs with expert store systems knowledge and parts expertise.

You will identify parts, troubleshoot, source from multiple channels, and assist with projects while maintaining inventory accuracy and high service standards. In this full-time role, you will handle battery installations, wiper jobs, and other DIY services, manage store duties as a key holder, and contribute to a safe, clean shopping environment

Qualifications

• Must have a valid driver's license and be able to operate with safety and accuracy.
• Customer-friendly communication and strong product knowledge required.
• Experience in auto parts sales and DIY services is a plus.
• A proven ability to read parts catalogs and use store systems effectively.

Responsibilities

• Provide expert DIY assistance and parts identification for customers.
• Assist customers in person and over the phone to meet sales goals.
• Perform DIY services such as battery installations and wiper installs.
• Maintain store appearance, safety, and inventory processes.

Skills

Customer service

Parts knowledge

Inventory systems

POS lookup

Selling skills

Diagnostic/equipment use

Education

ASE certification preferred

Valid driver’s license

Tools

POS system

Inventory software

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY customer needs with expert store systems knowledge and parts expertise.

You will identify parts, troubleshoot, source from multiple channels, and assist with projects while maintaining inventory accuracy and high service standards. In this full-time role, you will handle battery installations, wiper jobs, and other DIY services, manage store duties as a key holder, and contribute to a safe, clean shopping environment