DIY Auto Parts Pro & Service Expert

Advance Auto Parts Inc.; Des Moines (IA); On-site; USD 32,000 - 46,000; Full time

Job summary

Advance Auto Parts Inc. in Des Moines is seeking a Retail Parts Pro to provide expert parts knowledge and support advanced DIY services for customers visiting the store or calling in.

This professional-level role requires expert understanding of store systems, inventory, and parts identification to guide customers through installations and diagnostics. You will source parts from multiple channels, manage stock, and assist with warranty and service tasks while maintaining a welcoming and

Qualifications

• 3-5 years of automotive parts experience.
• Valid driver's license required.
• ASE certification preferred.
• Strong knowledge of automotive systems.

Responsibilities

• Facilitate selling experience for DIY customers and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Skills

Friendly communication

Parts lookup

Inventory management

Store systems

Diagnostic equipment

Customer service

Advanced selling

Education

ASE certification

Job description

Advance Auto Parts Inc. in Des Moines is seeking a Retail Parts Pro to provide expert parts knowledge and support advanced DIY services for customers visiting the store or calling in.

This professional-level role requires expert understanding of store systems, inventory, and parts identification to guide customers through installations and diagnostics. You will source parts from multiple channels, manage stock, and assist with warranty and service tasks while maintaining a welcoming and