DIY Auto Parts Pro: Expert Parts & Service

Advance Auto Parts Inc.; United States; On-site; USD 36,000 - 60,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to assist DIY customers with expert knowledge of automotive parts and store systems.

The role involves advanced part identification, troubleshooting, and sourcing from multiple channels while maintaining excellent service and store standards. In addition to strong communication and organizational skills, the candidate should be able to work varied shifts and support inventory processes.

Qualifications

• Friendly communication and customer-focused service.
• Ability to locate and stock parts efficiently.
• Familiarity with safety procedures and store equipment.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services (battery installation, testing, wiper installs).
• Maintain high standards of customer service and store appearance.
• Fulfill key holder responsibilities (task assignment and safety checks).
• Assist in inventory processes (cycle counts, back stock).
• Support in-store cleanliness and organization.

Skills

Customer service

Part lookup

Inventory management

Safety knowledge

Sales skills

ASE P2 certification

Education

ASE certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to assist DIY customers with expert knowledge of automotive parts and store systems.

The role involves advanced part identification, troubleshooting, and sourcing from multiple channels while maintaining excellent service and store standards. In addition to strong communication and organizational skills, the candidate should be able to work varied shifts and support inventory processes.