DIY Auto Parts Pro & Service Expert

Advance Auto Parts Inc.; Town of Hempstead (NY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY customer service and parts identification.

The role requires expert knowledge of store systems, parts, and automotive diagnostics, with the ability to source from multiple channels and manage inventory. You will handle in-store and phone-based sales, perform DIY services like battery testing and wiper installations, and uphold high standards of customer service and store presentation.

Qualifications

• Must have strong knowledge of automotive parts and systems.
• Experience with store systems and parts lookup is required.
• Excellent communication and customer service skills are required.

Responsibilities

• Facilitate selling experience for DIY customers and phone inquiries.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services (battery installation, testing, wiper installs).
• Maintain store appearance and safety; fulfill key holder duties.

Skills

Retail sales

Automotive knowledge

Customer service

Inventory management

Part lookup systems

Diagnostic equipment

MS Office

Education

ASE certification preferred

Tools

POS system

Parts lookup software

Inventory systems

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY customer service and parts identification.

The role requires expert knowledge of store systems, parts, and automotive diagnostics, with the ability to source from multiple channels and manage inventory. You will handle in-store and phone-based sales, perform DIY services like battery testing and wiper installations, and uphold high standards of customer service and store presentation.