DIY Auto Parts Pro: Expert Service & Solutions

Advance Stores Company Inc (500); United States; On-site; USD 36,000 - 54,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY projects and provide expert part knowledge.

This full-time role requires strong product knowledge, service excellence, and the ability to operate store systems and inventory processes. You will assist customers in-person and over the phone, source parts from multiple channels, and help maintain a high standard of store presentation.

Qualifications

• 3–5 years of automotive parts experience
• Proven sales ability in handling customer transactions
• Ability to read and interpret parts catalogs and manuals
• Must have a valid driver's license (where required)
• ASE certification preferred but not required

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Skills

Retail sales

Parts lookup

Customer service

Inventory management

POS systems

Education

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

POS software

Inventory systems

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY projects and provide expert part knowledge.

This full-time role requires strong product knowledge, service excellence, and the ability to operate store systems and inventory processes. You will assist customers in-person and over the phone, source parts from multiple channels, and help maintain a high standard of store presentation.