DIY Auto Parts Pro: Expert Service & Solutions

Advance Stores Company Inc (500); United States; Sur place; USD 42 000 - 56 000; Plein temps

Résumé du poste

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to assist DIY customers in-store and over the phone, applying advanced parts knowledge and diagnostic skills. The role emphasizes accurate sourcing, problem solving, and providing exceptional service.

You will handle battery tests, installations, and other DIY services while supporting inventory accuracy and store operations during varied shifts.

Qualifications

• 3–5 years of prior automotive parts experience.
• Strong knowledge of automotive systems and diagnostics.
• Ability to locate and source parts efficiently.
• Excellent customer service and communication skills.

Responsabilités

• Provide GAS2 selling experience for DIY customers and phone inquiries.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Maintain high standards for customer service and store appearance.

Connaissances

Automotive knowledge

Parts lookup

Customer service

Diagnostics

Formation

ASE certification

Driver's license

Outils

Microsoft Word

Microsoft Excel

Description du poste

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to assist DIY customers in-store and over the phone, applying advanced parts knowledge and diagnostic skills. The role emphasizes accurate sourcing, problem solving, and providing exceptional service.

You will handle battery tests, installations, and other DIY services while supporting inventory accuracy and store operations during varied shifts.